Frequently Asked Questions
- What is the threshold amount to receive a payment?
Your current video(s) account balance must be above the $75 USD threshold by the last day of the month in order to receive payment the following month. - When are payments made?
Payments are submitted for processing each month on the 15th or the first business day after the 15th when the processing day falls on a weekend or holiday. Please note, it can take several days to weeks before paper checks are received. - How will payments be made?
Available payment methods include: direct deposit (US), wire transfer, eCheck (non US), PayPal or check and are available based on your Country. Please log in to your ViralHog account to view or modify your payment method. - What if my payment fails?
If your payment fails, you are required to log in to your account and update your payment information in order to be payable on the next month’s payment cycle. It is the licensor’s responsibility to provide accurate and updated account details prior to payment submission. - What if my payment gets lost?
If your payment is ever lost in mailing, please contact us and we will resubmit your payment in the following month’s payment cycle. Electronic payment methods will eliminate the possibility of lost payments and results in quicker access to your earnings. - What if I have not received a payment?
If your current video(s) account balance is over $75 USD and you have not received payment, please log in to your account and be sure you have completed the required payment information. You must provide us with a payment method and completed tax form before we can make payments to you. You can verify your information is completed by logging in to your account and selecting the option to “Update Payment Information”. Also note, your balance must meet the $75 USD threshold on the last day of the month to be eligible to receive a payment on the 15th of the following month. - How are payments calculated?
Please refer to your license agreement for accurate revenue share details. Your net revenue share is calculated in USD currency on earnings received from our partners through the last day of the preceding month. For instance, your February 15th payment is calculated on net revenue calculated through January 31st. You can view the sales and payments on your dashboard. This is updated as soon as we finalize a sale. Please note ViralHog must receive the payment from the partner before a sale is included in the revenue share calculation. Most partners take a minimum of 75 days to complete payment once usage is confirmed. Fees incurred upon receiving payments are deducted prior to calculating amount to be paid out to licensor. - What if I have additional questions?
Please see the list below for additional questions:
For general questions:
help@viralhog.com
Licensing and sales related questions:
licensing@viralhog.com
Copyright related questions:
copyright@viralhog.com