What are you doing to protect my personal information? For example, are my contact details available to the public?
We take the protection of your personal information seriously. You can customize your privacy settings during video onboarding using the welcome form. If your privacy preferences change after signing up, you can email our Support Team at help@viralhog.com to update your preferences.
In addition to contact details, we also prioritize the privacy of your payment information. We have partnered with Tipalti, an award-winning payment processor, to securely store and encrypt your payment details. Your information is well-protected when shared with us.
I have referred multiple content creators and news outlets to ViralHog with requests to use my video, but I still need sales in my account. Is there a reason this is happening?
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