Occurred on July 19, 2019 / San Antonio, Texas, USA
Info from Licensor: "Earlier this morning I was on the bus running some errands and suddenly we stopped. That’s when the San Antonio Via operator Mike, got out of his driver's seat to help unbuckle this nice disabled lady from her seat belt. He then assisted the nice lady off the bus. Just when I thought he was going to re-enter the bus so he can continue his route, he immediately took initiative and decided to help the lady and her two young sons across the busy and dangerous street of Military Drive during some very intimidating traffic, and then across another small little intersection until they reached their bus stop destination."