Occurred on November 19, 2018 / Phoenix, Arizona, USA
Info from Licensor: "I was returning on Southwest flight 133 out of Florida into Sky Harbor airport here in Phoenix. The baggage handler in the video, when compared to the other guy on the runway working with him clearly has a different and inappropriate approach to handling the bags. This took place here at about 8:45 pm on Monday. At the end of the video, the baggage handlers notice I am filming and are not as aggressive in the end as when they started the work. The end result is still to be determined with where this video goes and what will happen, but I was told by local news that the handler would be retrained."