Occurred on October 9, 2017 / Gainesville, Florida, USA
Info from Licensor: "I made a 6:30 PM appointment at Gainesville after hours clinic. I was there until 7:45 PM. The only care I received was being asked to urinate. I felt so ill, so I decided to go back home where I could rest and try to get medical care in the morning. I asked for my co-pay back. I was told by the receptionist that would be the doctors decision to refund it or not. She was very rude while I spoke to her. My daughter had to ask her to stop being rude to me because I'm sick. She handed me my money and told me to get the hell out. I asked for her supervisor and she told me she was the supervisor. I asked to speak with whoever was over her as she continued to say get the hell out. When I said I just like to speak to your supervisor she yelled down the hallway for the doctor. I did not know it at the moment, but my daughter started recording when the lady yelled down the hallway for the doctor. My daughter said she felt like something bad is about to happen. Within seconds of her recording, the doctor came in to the waiting room and the video we have is what transpired up until the point when the doctor threw my daughters phone down the hallway which resulted in a broken screen. Before the video ended, I can be hard saying that my daughter is a minor you assaulted her and I'm calling 911. I did call 911 and went outside and waited for the police."
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